Returns Policy

For EU consumer sales, the final published policy should explain the applicable withdrawal right, any exceptions for sealed food products, and the process for making a request.

This draft page is a structural placeholder and should be reviewed with final operations and legal wording.

Customers should be given a clear support path for damaged, missing, or incorrect items, including what information to provide and how quickly to report an issue.

Operational response times and refund or replacement processes should be finalized before launch.